Shipping policy
VELORA Shipping Policy
Last updated: June 2026
At VELORA, we are committed to delivering your order with care and efficiency.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Destinations
We ship across Canada and the United States.
Estimated Delivery Times
• Canada: 3–7 business days
• United States: 5–10 business days
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Delays
VELORA is not responsible for delays caused by customs, weather, or carrier disruptions. We will do our best to keep you informed.
Contact Us
For shipping inquiries, please contact us at support@veloramallstore.com.